Automating verification and account updates.
Reduce manual friction in account operations.
Where this work fits
Compliance and operations teams needed to review customer information and update accounts. Manual steps slowed that work, and related records needed to agree after an update.
I delivered APIs for user verification and administrator-led account changes. Automating those steps reduced manual review work and shortened review cycles, while validation checked the request before it changed account data.
Review documents before updating an account
A complete account starts with a review.
- Account details
- Received
- Verification documents
- Submitted
- Review
- Ready
Related changes had to succeed together.
Rejecting an invalid request early prevented bad input from reaching storage. A transaction addressed a different failure: one valid operation saving only some of its changes. I used both so faster account operations would not leave inconsistent records.
The skills behind the work
- Node.js
- Build backend operations and integrations for account and product workflows.
- Validation
- Reject invalid or unsupported input before it affects the rest of the application.
- PostgreSQL
- Store relational records and protect related updates with database transactions.
Review cycles became shorter and account data more consistent. The backend supported the operations team’s verification workload with fewer manual steps.
- Review cycle time
- −35%Reduction after automating verification and administrator-led account updates.